All orders will be shipped via USPS Parcel Post, Shipping costs will be calculated according to your shipping address Zipcode.

We fill orders everyday and will ship your order within 24 hours if it is received by 1:00 p.m. (Central Time). Orders placed on weekend and holiday's will be processed the following work day.

Gourmet Coffee Etcetera has a 15 day return policy.

If you are unsatisfied with any purchase you have made with us for any reason, please contact us via e-mail at jandamoore@windstream.net for a full refund of the purchase price within 15 days of shipment. Tell us your name, the order number, Product Name, the quantity you are returning, and the reason for the return. We will reply to you via e-mail, and issue a Return Merchandise number along with instructions on how to send the item back to us,